We process your order within 24–48 hours. It will then be shipped as quickly as possible, so you generally receive your extensions within a few days. Please note that no changes can be made after shipping.

Within Germany, delivery usually takes 2–3 business days. Delivery to other countries may take slightly longer. We work with reliable shipping partners to ensure fast and secure delivery.

Changes or cancellations are only possible as long as your order has not yet been shipped. Therefore, please contact us as soon as possible so that we can consider your request.

Should you have entered an incorrect address, please contact us within 24 hours. During this period, we can still adjust the data. After that, a change is unfortunately no longer possible.

Our products stand for the highest quality. However, should a problem arise or an item arrive damaged, we offer a straightforward refund. In this case, simply contact us – we will quickly take care of a solution.

Our extensions stand for natural results, high-quality workmanship, and maximum wearing comfort. They were developed to blend seamlessly with your own hair and instantly give you more volume, length, and confidence.

Our support team is always there for you. Simply send us an email and we will help you quickly and reliably.